We can't make blanket guarantees because everyone's skin is different—what works for 87% of users might not work for everyone, and that's honest.

What we can tell you: Based on our customer surveys, 87% of users report significant reduction in breakouts within 3 weeks, and 91% say their skin feels less tight and uncomfortable immediately after switching to filtered water.

The science is clear: removing chlorine, bacteria, and heavy metals from your water does improve skin health.

But individual results depend on factors like your water quality, skin type, and how your skin responds to cleaner water. That's why we offer the 60-day guarantee—so you can try it risk-free.

Most common timeline:

• Week 1: Skin feels softer, less irritated
• Week 2-3: Visible reduction in breakouts
• Week 4+: Sustained clear skin improvement

No and no! Installation takes less than 2 minutes and requires zero tools. Here's literally all you do:

1. Unscrew your current shower head (twist counter-clockwise)
2. Screw on the filtered shower head (twist clockwise)
3. Done! Turn on water and enjoy

It fits all standard U.S. showers (fixed, rain, and handheld). If you can open a jar, you can install this. No plumber, no special equipment, no modifications to your bathroom.

Perfect for renters: It's 100% reversible—just unscrew it when you move and take it with you!

Great question—we get this a lot! Here's the honest truth:

What you're NOT paying for with expensive systems:

• ❌ Fancy packaging and influencer marketing
• ❌ Brand name markup (some charge $150 for what costs $30 to make)
• ❌ Subscription lock-ins with overpriced replacement filters

What actually matters (and we have it):

• ✅ Multi-stage filtration that removes chlorine, bacteria, and heavy metals
• ✅ 99.9% antibacterial protection (ceramic balls)
• ✅ Korean-patented technology
• ✅ 218 precision micro-holes for maintained pressure
• ✅ 1-2 month filter life with affordable replacements

The bottom line: Our filter uses the same proven filtration technology as $150+ brands. The difference is we don't spend millions on Instagram ads—we let our results speak for themselves. You're paying for the technology that actually works, not the marketing hype.

Replace the filter every 1-2 months for optimal performance. The exact timing depends on your water quality—homes with very hard or heavily chlorinated water may need replacement closer to 1 month.

You'll know it's time when:

• Water pressure feels weaker than usual
• Filter looks visibly dirty or discolored
• You start noticing that chlorine smell again

Replacement is super easy (same 2-minute twist-off process), and replacement filters are affordable—around $15-20 each.

Yes! Many customers with sensitive skin conditions report significant improvement. Here's why it helps:

Eczema & Psoriasis: Chlorine and hard water minerals are known triggers for flare-ups. By removing these irritants, filtered water reduces inflammation and allows skin to heal. One customer said: "After 3 days, our psoriasis doesn't hurt like it did. My skin is nowhere near as dry."

Rosacea: Chlorine disrupts your skin's pH and damages the barrier, making rosacea worse. Filtered water helps maintain your skin's natural pH balance, reducing redness.

Important: This isn't a medical treatment, but it removes the environmental irritants that make these conditions worse. Many dermatologists actually recommend shower filters for their sensitive-skin patients.

Absolutely! Hard water is one of the main reasons people buy our filter. Hard water (high in calcium and magnesium) causes:

• Mineral buildup that clogs pores
• Soap scum residue on skin
• Dry, itchy skin after showers
• Products that don't work properly

Our filter addresses hard water by:

• Removing the minerals that cause buildup
• Preventing the "film" feeling on your skin
• Allowing soaps and skincare to rinse clean

89% of users in hard water regions report noticeable skin improvement within 3 weeks.

YES—this is exactly the situation our filter solves! Different cities have drastically different water quality:

• Some cities use 3x more chlorine than others
• Mineral content varies wildly (soft vs hard water)
• Heavy metals from aging pipes differ by location

When you move, your skin suddenly reacts to different water chemistry. Our filter standardizes your water quality, removing the irritants regardless of where you live. It's like bringing your old city's water with you.

Many customers share stories like: "Back home my skin would always clear up. I'd break out as soon as I returned to university" or "I moved and my eczema became really bad—the filter brought it down to 10% of what it was."

No—it actually improves it! Our 218 precision micro-holes create a high-pressure spa experience while using 30% less water. The focused spray pattern feels more powerful than most standard shower heads.

Some cheap filters DO reduce pressure because they clog quickly. Ours doesn't—the multi-stage design prevents clogging, and water flows freely through the filtration system.

Our multi-stage filtration system removes:

Bacteria: 99.9% of harmful bacteria (Legionella, Pseudomonas) that cause body acne and infections

Chlorine: The chemical that strips your skin's natural oils and causes dryness

Heavy Metals: Lead, copper, iron, and mercury that clog pores and cause inflammation

Sediment: Rust, dust, mud, and particles from pipes

Odors: Musty smells, sulfur, and chlorine odors

Immediately: You'll notice the water feels different—softer, less harsh. No more tight, uncomfortable feeling as you rinse. Many people say their skin feels "slippery" in a good way (that's your natural oils staying intact!).

After a few showers: Hair feels smoother and less tangled. Scalp itchiness starts calming down.

Week 1: Skin irritation and redness begin improving. You might notice you're not reaching for moisturizer as desperately after showers.

Weeks 2-3: This is when you'll see visible improvement in breakouts. Existing acne heals faster, fewer new pimples form.

Pro tip: Some people notice the water smells different (cleaner, no chlorine smell). That's a good sign the filter is working!

60-Day Money-Back Guarantee. If you're not happy with your skin improvement after using the filter consistently for at least 3 weeks, email us at info@purelyhan.com. We'll refund your purchase—simple as that.

Why 3 weeks minimum? Because that's how long it takes for your skin barrier to heal and for you to see real results. Most people who give up after 1 week would have seen results if they'd waited just a bit longer!

We ship your order on the next business day after purchase (orders placed on weekends ship Monday).

Standard delivery takes 4-9 business days depending on your location. You'll receive a tracking number via email as soon as your order ships so you can follow its journey to you.